Refunds & Support
Digital product refunds and customer support within 30 days of purchase.
Our 30-Day Refund Policy
We want you to be completely satisfied with your digital purchase. If you're not happy with your order, you can request a refund within 30 days of purchase.
30 Days
Refund window from purchase date
Full Refund
Get your money back for eligible items
Quick Support
Fast customer service response
How to Request a Refund
Request Refund
Contact our support team or use our online form to initiate your refund request.
Review Request
We'll review your refund request and respond within 24 hours.
Verification
We'll verify your purchase and eligibility for the refund.
Get Refund
Receive your refund within 3-5 business days after approval.
Refund Conditions
Eligible for Refund
- • Technical issues with download
- • Product not as described
- • Duplicate purchases
- • Billing errors
- • Requests within 30 days
Not Eligible for Refund
- • Successfully downloaded products
- • Custom or personalized items
- • Gift cards and credits
- • Purchases over 30 days old
- • Products used commercially
Refund Information
Refund Methods
Refunds will be processed to your original payment method:
- Credit/Debit Cards: 5-7 business days
- PayPal: 3-5 business days
- Bank Transfer: 7-10 business days
Processing Time
Once we receive your return:
- Inspection: 1-2 business days
- Refund processing: 1-2 business days
- Bank processing: 3-7 business days
Need Help or Support?
Having issues with your digital product or need assistance? We're here to help.