Terms of Service
Please read these terms carefully before using our services.
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Last updated: November 25, 2025
Acceptance of Terms
By accessing and using the OTAVOX website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Our Services
OTAVOX provides an e-commerce platform that allows users to browse, purchase, and receive digital and physical products. Our services include:
- Online product catalog and shopping cart
- Secure payment processing
- Order management and tracking
- Customer support services
- Digital product delivery
User Accounts
To access certain features of our service, you may be required to create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
Orders and Payment
When you place an order through our service:
- All orders are subject to acceptance and availability
- Prices are subject to change without notice
- Payment must be received before order processing
- We reserve the right to refuse or cancel any order
- Digital products are delivered immediately upon payment confirmation
Shipping and Returns
For physical products:
- Shipping times are estimates and not guaranteed
- Risk of loss passes to you upon delivery
- Returns are accepted within 30 days of delivery
- Items must be in original condition for return
- Digital products are generally non-refundable
Prohibited Uses
You may not use our service:
- For any unlawful purpose or to solicit others to unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of OTAVOX and its licensors. The service is protected by copyright, trademark, and other laws.
Limitation of Liability
In no event shall OTAVOX, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: legal@otavox.com
- Phone: 1-800-OTAVOX
- Website: OTAVOX Digital Legal Department, otavox.com